When you will be doing experiments things could turn out badly and that isn’t at all a major ordeal. So this “not a big deal” happened to one of our extremely regarded clients.
Wedding Card Experts is a branch of Imprint. Imprint provides a complete designing and printing services whereas wedding card experts take care of the invitations part. So It was not the invitation she wants but contacted through wedding card experts. She was in need of some unique business stationery. Being a designer from a well-known institute the design was given by her. The design was wonderful but the challenging part is to convert those designs into the product.
In Pakistan, we’ve challenges when it comes to something innovative or special people don’t generally get a kick out of the chance to chip away at such things when it comes to market, this is the reason she needs us to process these things. Rest was all fine, however, the business cards.
The card was with charcoal black background with a light brilliant logo on it so we propose our client that you should go with golden foil print with the logo but she was in need of something else so she refused and we processed the stationery for printing.
Everything was as desired but the business card was not what she looking for. She was in search of something elegant, royal. So we once again offered them that we’ll be charging nothing if you don’t like the cards with foil print. We then processed the business cards with foil print logo with the same charcoal background.
This time we ourself was stunned after the yield. The card was looking official, rich and illustrious. The customer was not simply satisfied to see cards, she respected our endeavors and nature of work.
Here and there you’ve to go a little above and beyond to comprehend the customer needs, to provide them what they want. Indeed there is one thing that is market and market try not to get a kick out of the chance to work away the way they are dealing with. We won’t be able to achieve customer trust and quality work until unless we’ll be taking the risk and a little more effort to bring the uniqueness. So this was a step towards the exceptional customer experience. We love to share and enjoy these happenings.